Privacy Policy

When you contact us or request a reservation, we may collect the following personal information: • Your full name • Phone number and email address • Pickup and drop-off locations • Travel dates, times, and flight details • Any special requests or instructions you provide We collect this information only when you voluntarily submit it through our contact form, booking request, or by calling us directly.

The information you provide is used solely to: • Confirm and fulfill your transportation reservation • Communicate with you regarding your booking • Send confirmations, updates, or follow-up correspondence • Improve the quality of our service We do not use your information for unsolicited marketing and we will never sell, rent, or trade your personal information to any third party.

This website uses Google Analytics to help us understand how visitors interact with our site. Google Analytics collects anonymous data such as pages visited, time spent on the site, and general geographic region. This data does not identify you personally. Google Analytics uses cookies — small text files stored on your device — to collect this information. You may opt out of Google Analytics tracking at any time by installing the Google Analytics Opt-out Browser Add-on available at tools.google.com/dlpage/gaoptout. By continuing to use this website, you consent to the use of cookies for analytics purposes as described above.

Your information is stored securely and accessed only by authorized personnel involved in fulfilling your reservation. We take reasonable technical and organizational precautions to protect your personal data from unauthorized access, loss, or disclosure. We retain your information only for as long as necessary to complete your booking and comply with any applicable legal obligations.

We use the following third-party services to operate our business. Each has its own privacy policy governing how they handle data: • Google Analytics (analytics.google.com) • Google Business Profile (google.com) • Microsoft 365 for email communication We do not share your personal information with any of these services beyond what is necessary to operate our website and communicate with you.

You have the right to: • Request a copy of the personal information we hold about you • Request that we correct any inaccurate information • Request that we delete your personal information from our records • Withdraw consent to being contacted for non-essential communication To exercise any of these rights, please contact us using the information below. We will respond to all requests within a reasonable timeframe.

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has submitted personal information through our site, please contact us and we will promptly delete it.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we do, we will revise the effective date at the top of this page. We encourage you to review this policy periodically.

If you have any questions about this Privacy Policy or how your information is handled, please contact us: Royal Signature Transportation Chicago Metropolitan Area, Illinois Phone: Available on our Contact page Email: privacy@royalsignaturetransportation.com